DOCUMENT:Q87366 08-NOV-1999 [win95x] TITLE :Using WordStar for Windows and Bitstream Facelift PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a,3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 ------------------------------------------------------------------------------- SUMMARY ======= This article discusses issues surrounding using WordStar for Windows with the Bitstream Facelift soft font package in Windows. WordStar, Facelift, and Correct Grammar for Windows are bundled together. This article addresses two issues: - The recommended installation procedure - Why WordStar says the printer is not installed when loading MORE INFORMATION ================ Recommended WordStar with Facelift Installation ----------------------------------------------- WordStar technical support recommends the following order when installing these packages: 1. Install WordStar for Windows. 2. Install Bitstream Facelift. 3. Install Correct Grammar for Windows. WordStar Says Printer Not Installed When Loading ------------------------------------------------ When you first start WordStar with Windows 3.1, you may receive the following message: The printer driver used to create this document is not currently installed. Do you want to select another printer? The WordStar templates were created using Bitstream Facelift version 2.2. To correct this problem and prevent it from recurring, you should load the templates, accept the error message, and resave the templates with the default printer driver. To save the templates with the default printer driver: 1. In WordStar, choose Open from the File menu. 2. Choose the Template button. 3. Select DEFAULT.WST and choose the OK button. 4. From the Edit menu, choose Preferences. 5. Choose the Document button. 6. Select DEFAULT.WST, then choose the Save button. 7. Close WordStar or open a new file. 8. When WordStar asks to save changes to the template, choose the Yes button. 9. Repeat these steps for every template used. If the Facelift fonts are still not available, then reinstall the printer driver and then reinstall Bitstream Facelift. WordStar, Facelift, and Correct Grammar for Windows are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.00 3.00a 3.10 3.11 3rdparty gpf gp fault word star ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311 Version : WINDOWS:3.0,3.0a,3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.