DOCUMENT:Q33493 18-DEC-2000 [win95x] TITLE :Ventura Publisher 1.1 Freezes Serial Mouse PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:2.x,3.0,3.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 2.03, 2.1, 2.11, 3.0, 3.0a ------------------------------------------------------------------------------- SUMMARY ======= Ventura Publisher version 1.1 uses the GEM operating system as its own windowing environment. This operating system takes over port usage in some cases. This problem has also been reported with Ventura Publisher version 2.0. MORE INFORMATION ================ When using a Microsoft Mouse with a serial interface, if you follow the steps below, your mouse pointer becomes frozen on the screen because Windows has no way of reinitializing the port: 1. Execute Ventura from Windows. 2. Exit Ventura to the MS-DOS Executive. At the beginning of the Ventura documentation is the note recommending that if you use Ventura version 1.1 with Windows, you should use a mouse with a bus interface. This information applies to Microsoft Windows 2.03, 2.1, 2.11, 3.0, and 3.0a. This does not apply to later versions of Windows. Additional query words: 2.03 2.10 3.00 3.00a ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin203 kbWin210 kbWin211 kbWin300 kbWin300a Version : WINDOWS:2.x,3.0,3.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.