DOCUMENT:Q117502 29-OCT-1999 [win3x] TITLE :WFWG 3.11 RAS Error 652: Unrecognized Text Response... PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to connect to another computer using Remote Access Services (RAS) in Windows for Workgroups 3.11, you receive the following error: Error 652 Unrecognized Text Response: 9600/ARQ/V32/LAPM NOTE: The text following the message "Unrecognized Text Response" varies. CAUSE ===== This error occurs because the text received from the host computer was not recognized by the remote computer. When you connect to a host computer using RAS, the text response from the host computer is compared to the [Responses] section of the MODEM.INF file, which is located in the Windows SYSTEM subdirectory. If a match cannot be found, this error is generated. WORKAROUND ========== If the problem is not cause by poor line quality or interference, you can work around this problem by adding the text from the error message to the [Responses] section of the MODEM.INF file. The text from the error message should be added after "CONNECT_EC=", as in the following example, which uses the text from the above error message: CONNECT_EC=CONNECT /ARQ/V32/LAPM NOTE: Replacing 9600 with allows RAS to connect at any speed. This information should be added on its own separate line in the [Responses] section of the MODEM.INF file. If you add this information to the MODEM.INF file and you still receive the error, you may have a corrupted MODEM.INF file. Delete your existing MODEM.INF, make a copy from the original disks, and then make the modifications again. Additional query words: 3.11 652 noise ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.