DOCUMENT:Q111712 08-OCT-1999 [win3x] TITLE :WFWG 3.11: 3C509 MLID May Cause Lost Connections and Hangs PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== If you use the 3COM EtherLink III (3C509) network interface card (NIC) and the 3COM ODI MLID (3C509.COM or 3C5x9.COM) with Windows for Workgroups version 3.11 and Novell NetWare is installed as your secondary network, you may encounter the following problems: - Copying large blocks of data across the network cause the computer to stop responding (hang). - The computer inadvertently loses network connections. CAUSE ===== The 3C509 NIC has a 4-kilobyte (K) FIFO buffer. This allows 2K to receive and 2K to transmit. If more information than this is passed through the card at one time, that information is lost. In addition, the 3C509 uses approximately 88 percent of the CPU's resources when it is transmitting. RESOLUTION ========== As a temporary workaround for this problem, try one of the following: - Use the IPX Monolithic driver. -or- - Use only the NDIS 3 drivers that ship with Windows for Workgroups 3.11. -or- - Use NetBEUI as your only protocol. -or- - With the "IPX/SPX Compatible Transport with NetBIOS" set as the default protocol, place the following setting in the [Networks] section of the SYSTEM.INI file: [Networks] SlowLANAs=0 -or- - If you installed Windows for Workgroups 3.11 over Windows for Workgroups version 3.1, use the MSIPX protocol from Windows for Workgroups 3.1. Additional query words: appnote 3.11 wfw wfwg ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.