DOCUMENT:Q118963 23-OCT-1999 [win3x] TITLE :WFWG Err Msg: Shell-332-21: Network Server Could Not Be Found PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== You may receive the following error message after configuring Microsoft Windows for Workgroups 3.11 to use Novell connectivity with VLM or NETX: Shell-332-21: a network server could not be found CAUSE ===== The frame type used by the workstation is different from the default frame type used on the server. This problem also occurs if either of the following conditions exists: - NETX is loading on the workstation and bindery services are not set up on the NetWare 4.x server. - On a system loading VLM, Windows for Workgroups added ETHERNET_802.2 as the default frame type when it configured NET.CFG. The workstation was previously configured for ETHERNET_802.3. RESOLUTION ========== To correct this problem, use the appropriate method below. - Change the frame type of the workstation to match the frame type of the server. To determine the frame type being used by the server, type "config" (without the quotation marks) at the server prompt on the NetWare server. The default frame type on the workstation is the first frame type listed in the LINK DRIVER section of the NET.CFG file. - Use VLM instead of NETX as the shell. Double-click the Network Setup icon in the Network group to configure Windows for Workgroups to use Novell NetWare (Workstation Shell Version 4.0 and above). - Verify that the network card settings are correct in the LINK DRIVER section of the Net.cfg file. For example, verify that the INT, PORT, and MEM entries are present and correct. Additional query words: 3.11 frame err msg netx vlm shell shell-332-21 ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.