DOCUMENT:Q108035  27-OCT-1999  [win3x]
TITLE   :WFWG Err Msg: Your Network Adapter MS$AE1 Is Not Working...
PRODUCT :Microsoft Windows 3.x Retail Product
PROD/VER:WINDOWS:3.11
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows for Workgroups version 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

If an Artisoft AE/1 or AE/2 card network interface card (NIC) is configured for
IRQ 10 or 15, it does not work with the NE1000.386 NDIS 3 NIC driver that ships
with Microsoft Windows for Workgroups 3.11. In this situation, the following
error message appears when you load Windows for Workgroups 3.11:

   Your network adapter MS$AE1 is not working properly. You may need to set it
   up again.

CAUSE
=====

The NE1000.386 NDIS 3 NIC driver that ships with Windows for Workgroups 3.11
does not support extended IRQs. This is because the Novell NE1000 card, for
which the driver was written, does not support extended IRQs. Therefore, NICs
that emulate the NE1000 and support IRQ 10 or 15, such as the Artisoft AE/1 or
AE/2 adapter, do not work with the Windows for Workgroups 3.11 NDIS 3 driver
when set to these IRQs.

WORKAROUND
==========

To work around this problem, do one of the following:

 - Use IRQ 2, 3, 4, 5, or 7.

   -or-

 - Use the NDIS 2 driver, which does support extended IRQs.

Additional query words: 3.11 won't work incompatible interrupts ae-1 ae1 ae/1 ae1000 ae-1000 ae-2 ae/2 ae2

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW311
Version           : WINDOWS:3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.