DOCUMENT:Q130596  31-OCT-1999  [win3x]
TITLE   :WFWG Mail Password Case Sensitive Only When Changing Password
PRODUCT :Microsoft Windows 3.x Retail Product
PROD/VER:WINDOWS:3.1,3.11
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Windows for Workgroups versions 3.1, 3.11 
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SYMPTOMS
========

When you change your Windows for Workgroups Mail password, the OK button is
unavailable, even though you typed the correct password in the Verify New
Password box.

CAUSE
=====

In the Change Password dialog box, the New Password and Verify New Password
boxes are case sensitive.

RESOLUTION
==========

Type your new password again, making sure to use the same case when you verify
the password.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Windows for Workgroups
versions 3.1 and 3.11. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
================

In the versions of Microsoft Mail shipped with Windows for Workgroups, the only
place where passwords are case sensitive is the Change Password dialog box.

Additional query words: 3.10 3.11 logon

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Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW310 kbWFW311
Version           : WINDOWS:3.1,3.11

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