DOCUMENT:Q91201 03-NOV-1999 [win3x] TITLE :WFWG Setup Does Not Warn That PC-NFS is Not Supported PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== During the installation of Windows for Workgroups (WFWG), there is no warning that the SUN PC-NFS network operating system is not supported. CAUSE ===== Versions of the SUN PC-NFS network prior to version 5.0 are not supported by Windows for Workgroups version 3.1. If the references to the SUN client software are not removed before rebooting, the system may stop responding (hang) as the conflicting network device drivers attempt to load. Normally, Windows for Workgroups issues a warning during setup if the currently installed networking software is not compatible with Windows for Workgroups. Windows for Workgroups version 3.1 setup is not able to detect the presence of a PC-NFS network. WORKAROUND ========== To run Windows for Workgroups properly on a SUN PC-NFS workstation, remove all references to PC-NFS connectivity from the CONFIG.SYS and AUTOEXEC.BAT files or upgrade to PC-NFS version 5.0. For more information on running PC-NFS version 5.0 with Windows for Workgroups version 3.1, query on the following words here in the Microsoft Knowledge Base: Sun and PC-NFS and 5.0 and NDIS STATUS ====== Microsoft has confirmed this to be a problem in Windows for Workgroups version 3.1. This problem does not occur in later versions of Windows for Workgroups as later versions support PC-NFS. Additional query words: 3.10 3.1 ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW310 Version : WINDOWS:3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.