DOCUMENT:Q106082 13-OCT-1999 [win3x] TITLE :WFWG Setup May Not Detect Existing 32-Bit Disk Access Drivers PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you upgrade a Windows 3.1 or Windows for Workgroups 3.1 installation to Windows for Workgroups 3.11, Setup may not detect existing 32-Bit Disk Access drivers. As a result, Setup may add a second set of entries for the default 32-Bit Disk Access drivers, resulting in an error message at startup. CAUSE ===== Windows for Workgroups Setup does not check for a path statement when looking for 32-Bit Disk Access drivers. For example, it would find DEVICE=CPQWDCTRL.386 but would not find DEVICE=C:\CPQ\CPQWDCTL.386 or DEVICE=C:\CPQINT13.386 RESOLUTION ========== To work around this problem, edit the SYSTEM.INI file and remove the following lines from the [386Enh] section: device=*wdctrl device=*int13 Additional query words: 3.11 fastdisk cpqint13.386 cpq int13 int 13 386 cpqwdctrl.386 access drivers ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.