DOCUMENT:Q93260 29-SEP-1999 [win3x] TITLE :WFWG: Cannot Connect to Local Postoffice PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== If a Windows for Workgroups mail administrator sets up the Workgroup Postoffice (WGPO) on another Workgroup user's machine, that other user cannot connect to the postoffice, and receives one of the following error messages: The selected network path cannot be found -or- This operation is not supported on this machine For example, if the mail administrator, working at a machine named "Admin", creates the WGPO on a machine called "Machine1," the user of Machine1 is unable to connect to the WGPO. CAUSE ===== WFWG Mail defaults to uniform naming conventions (UNC) to specify the location of the postoffice. UNC cannot be used to connect a user to a share on his/her local machine. Browsing for the WGPO share on the local machine results in the "not supported" error message. Manually typing in the UNC name of the share (\WGPO) results in the path not being found, as does typing in the local path (F:\WGPO). WORKAROUND ========== Use one of the following workaround options to edit or reconstruct the user's MSMAIL.INI file, allowing the user to logon to the postoffice on his/her local machine. Option 1 -------- 1. Copy the MSMAIL.INI file from a machine that is already connected to the WGPO. 2. Edit the MSMAIL.INI file for Machine1: a. Change the "serverpath=" statement to reflect the local path. b. Change the "login=" statement to reflect the Machine1 mailbox (as setup by the Mail Administrator). 3. Copy the newly edited MSMAIL.INI file to the WINDOWS directory on Machine1. Note that you can use the Mail Administrator's MSMAIL.INI file as the source for the MSMAIL.INI file for Machine1. If you use this file, be sure to remove all references to the WGPOMGR.DLL file. Option 2 -------- To create the Machine1 MSMAIL.INI file from scratch: 1. Create a file in a text editor (such as note pad). 2. Type the following: [Microsoft Mail] WG=1 LocalMMF=1 NoServerOptions=1 DemosEnabled=0 NetBios=1 ;the following line should reflect the local path to the WGPO ;subdirectory (e.g. ServerPath=F:\WGPO) ServerPath= ;the following line should reflect the mailbox for the user of Machine1 ;(as setup by Mail Administrator) Login= OfflineMessages=C:\WINDOWS\MSMAIL.MMF MAPIHELP=C:\WINDOWS\MSMAIL.HLP Window=96 96 638 406 1 1 1 0 [Custom Commands] IMEX=3.0;File;;10 ;Please note that the following set of lines should be typed as two ;lines -- one beginning EXF= and one beginning IMF= EXF=3.0;File;&Export Folder...;11;IMPEXP.DLL;0;;Exports folders to a backup file;MSMAIL.HLP;2860 IMF=3.0;File;&Import Folder...;12;IMPEXP.DLL;1;;Imports folders from a backup file;MSMAIL.HLP;2861 [Custom Messages] ;Please note that the following set of lines should be typed as a ;total of 5 lines, each beginning IPM.Microsoft Schedule. IPM.Microsoft Schedule.MtgReq=3.0;;;;SchedMsg.DLL;;1111100000000000;;;; IPM.Microsoft Schedule.MtgRespP=3.0;;;;SchedMsg.DLL;;1100100000000000;;;; IPM.Microsoft Schedule.MtgRespN=3.0;;;;SchedMsg.DLL;;1100100000000000;;;; IPM.Microsoft Schedule.MtgRespA=3.0;;;;SchedMsg.DLL;;1100100000000000;;;; IPM.Microsoft Schedule.MtgCncl=3.0;;;;SchedMsg.DLL;;1100100000000000;;;; 3. Save the file as MSMAIL.INI in the WINDOWS subdirectory of the postoffice machine. NOTE: For the MSMAIL.INI file to work correctly, this text should be typed exactly as it appears above. Additional query words: 3.10 3.11 schedule ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW310 kbWFW311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.