DOCUMENT:Q92792 14-OCT-1999 [win3x] TITLE :WFWG: Segment Load Failure with NCR MCA 486 PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== If you are using an NCR MCA 486 system and you choose the Custom option when you run the Windows for Workgroups Setup program, the Setup program fails after you choose which components you want to install. Each time a file is copied, you receive the following error message: Application error. Winsetup caused a Segment Load Failure in module setup.exe at 0005:128B. CAUSE ===== This problem is caused by the default settings in the .ADF configuration files. If the NCR MCA setup is configured for "Automatic Config," the small computer systems interface (SCSI) adapter is resent to DOS 4.01 and sets the logical SCSI device number to 7. WORKAROUND ========== To work around this problem, change the DOS version to MS-DOS 5 and the device number to zero. MORE INFORMATION ================ This affects NCR MCA systems that have been upgraded to MS-DOS 5.0 when you select "Automatic Config" during MCA Setup. Additional query words: 3.10 bus WFWFEST ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW310 Version : WINDOWS:3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.