DOCUMENT:Q114337 06-OCT-1999 [win3x] TITLE :WFWG: Using NetDDE with Third-Party Networks PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install Windows for Workgroups version 3.11 with a third-party network as the primary network, or after you install Windows for Workgroups 3.11 with the /H switch from a Novell NetWare network, you encounter one or both of the following situations: - When you start Windows for Workgroups, a dialog box with the following message appears: NETDDEX loads NetDDE and CLIPSRV, and a computer name is required. Please enter computer name: - When Windows for Workgroups starts, the Chat icon appears in the Network group. CAUSE ===== NETDDEX requires NetBIOS. If NetBIOS services have not been started for the primary network, NetDDE services are not available. If you use the /H switch to install Windows for Workgroups with Novell NetWare as the primary network and you are using "NETWORK=NOVELL/00032600" in the [Configuration] section of the SETUP.SHH file, the Windows for Workgroups Setup program installs NetDDE services and the Chat utility. RESOLUTION ========== - If the use of NetDDE is not required, remove NETDDEX.EXE from the Load= line in the [Windows] section of the WIN.INI file. -OR - - NetBIOS services are provided differently for each third-party network that can be set up as the primary network. For instructions on how to provide NetBIOS services for your network, consult with the network administrator or network vendor, or refer to the documentation. For example, if Novell NetWare is selected as the primary network, in order for NetDDE to function properly, the Novell terminate-and- stay-resident (TSR) program that provides NetBIOS services under NetWare, NETBIOS.EXE, must be run before starting Windows. -OR- - If you are installing Windows for Workgroups with the /H switch, edit the WINNET.INF file and remark out or remove the following line and section. NOTE: Editing .INF files is not encouraged as a troubleshooting technique. Make a backup copy of the .INF file before you edit it. [novell3x] install=netdde_appsx -- Remark out this line only. [netdde_apps] -- Remark out this entire section. To remark out a line, insert a semicolon (;) at the beginning of the line. To remark out a section, insert an "X" at the beginning of the section name. For example, to remark out a section called [TEST], change the section name to [XTEST]. STATUS ====== Microsoft has confirmed this to be a problem in Windows for Workgroups version 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ When you set up a third-party network as the primary network, Windows for Workgroups Setup adds NETDDEX to the Load= line of the WIN.INI file regardless of whether NetBIOS services are loaded at that time. NetWare is manufactured by Novell, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 3.11 ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.