WG0670: The Intel SOFTSET Utility

Last reviewed: May 1, 1997
Article ID: Q95139
3.10 WINDOWS kbnetwork kbfile kbappnote kbtlc

The information in this article applies to:

  • Microsoft Windows for Workgroups version 3.1

The Microsoft Product Support Services (PSS) Application Note titled "WG0670: The Intel SOFTSET Utility" contains the Intel SOFTSET utility, which is provided by Intel Corporation for use with its EtherExpress(TM) line of network adapter cards. This utility is used to configure the network interface card (NIC) and diagnose potential hardware problems.

You can obtain this Application Note from the following sources:

  • Microsoft's World Wide Web Site on the Internet
  • The Internet (Microsoft anonymous ftp server)
  • Microsoft Download Service (MSDL)
  • Microsoft FastTips Technical Library
  • Microsoft Product Support Services

For complete information, see the "To Obtain This Application Note" section at the end of this article.

THE TEXT OF WG0670

  Microsoft(R) Product Support Services Application Note (Text File)
               WG0670: THE INTEL(R) SOFTSET(TM) UTILITY
                                                  Revision Date: 12/92
                                                         Disk Included

The following information applies to Microsoft Windows(TM) for Workgroups version 3.1.

 --------------------------------------------------------------------
| INFORMATION PROVIDED IN THIS DOCUMENT AND ANY SOFTWARE THAT MAY    |
| ACCOMPANY THIS DOCUMENT (collectively referred to as an            |
| Application Note) IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY      |
| KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO    |
| THE IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A     |
| PARTICULAR PURPOSE. The user assumes the entire risk as to the     |
| accuracy and the use of this Application Note. This Application    |
| Note may be copied and distributed subject to the following        |
| conditions: 1) All text must be copied without modification and    |
| all pages must be included; 2) If software is included, all files  |
| on the disk(s) must be copied without modification [the MS-DOS(R)  |
| utility DISKCOPY is appropriate for this purpose]; 3) All          |
| components of this Application Note must be distributed together;  |
| and 4) This Application Note may not be distributed for profit.    |
|                                                                    |
| Copyright 1992 Microsoft Corporation. All Rights Reserved.         |
| Microsoft and MS-DOS are registered trademarks and Windows         |
| is a trademark of Microsoft Corporation.                           |
| Intel is a registered trademark and EtherExpress and SOFTSET are   |
| trademarks of Intel Corporation.                                   |
 --------------------------------------------------------------------

INTRODUCTION

The enclosed WG0670 disk contains the Intel SOFTSET utility, which is provided by Intel Corporation for use with its EtherExpress(TM) line of network adapter cards. This utility is used to configure the network interface card (NIC) and diagnose potential hardware problems. Microsoft does not provide this utility with Windows for Workgroups because SOFTSET is not normally required for the proper operation of Windows for Workgroups.

THE INTEL ETHEREXPRESS ETHERNET ADAPTERS

The Intel EtherExpress adapters are software-configurable Ethernet cards. They contain no hardware jumpers, DIP switches, or other means for configuring the NIC. EtherExpress holds its settings in an erasable programmable read-only memory (EPROM) chip. These settings are dynamically adjustable. This means that regardless of the NIC's settings, you can override the adapter settings by using the software.

Windows for Workgroups adjusts the settings of the EtherExpress adapter during the boot of the host machine. For this reason, SOFTSET is not necessary for configuring EtherExpress with Windows for Workgroups and consequently is not included with the released product.

For example, EtherExpress has a default configuration of:

   I/O Base   300h
   IRQ        3
   RAM        None

If you select IRQ 5 during Windows for Workgroups setup, this IRQ setting will override the programmed setting in the EtherExpress EPROM.

  NOTE: Configuring the EtherExpress adapter with Windows for
  Workgroups will not change the settings on the NIC EPROM. The
  reconfiguration will take effect only after the Windows for
  Workgroups network device drivers have loaded.

ETHEREXPRESS ON AN EISA MACHINE

Extended Industry Standard Architecture (EISA) machines attempt to determine what type of hardware is installed during their boot process. Because the EtherExpress adapter is not configured for Windows for Workgroups until its device drivers load, you can have EtherExpress installed in an EISA machine and have EtherExpress conflict with another NIC. While this does not impede the operation of Windows for Workgroups, the conflict will cause errors during the boot process of the EISA machine.

In this situation, using the Intel SOFTSET utility to change the settings of the EtherExpress adapter will help you bypass boot difficulties. By running SOFTSET, you can change the conflicting settings on EtherExpress to cause it to hold different settings at boot time. Again, this will not interfere with the operation of Windows for Workgroups.

RUNNING SOFTSET

You cannot run SOFTSET if the EtherExpress adapter is in use. Therefore, no network drivers can be loaded when you run SOFTSET. The easiest way to configure EtherExpress with SOFTSET is by booting from a system (bootable) disk. To create a system disk, then boot your machine from it, and then run SOFTSET, do the following:

    NOTE: Steps 1 and 2 are not necessary if you already have a system
    disk. If you have a system disk, place that disk in drive A and
    skip to step 3.

  • Insert a blank floppy disk in drive A.

  • To create a system disk, type the following at the MS-DOS command prompt and press enter:

          format a: /s
    

  • With the system disk in drive A, reboot your machine.

  • Place the enclosed WG0670 disk in the appropriate drive.

  • Change to the drive that contains the WG0670 disk. Type the following at the MS-DOS command prompt and press enter:

          softset
    

    SOFTSET will present the following options:

      Option         Description
      ------         -----------
    
      Automatic      When you select this option, SOFTSET will present
      setup          two choices: the BNC and DIX connectors. If you are
                     using one of the Microsoft starter kits, or add
                     ons, you should probably choose BNC. Otherwise, you
                     need to know what type of connector your machine is
                     using to connect to the network.
    
                        BNC connector = Coaxial cable, RG-58, or thinnet
                        DIX connector = 15-pin connector, RG-11, RG-8,
                        or thicknet
    
      Manual setup   This option allows knowledgeable users to configure
                     the EtherExpress adapter to values appropriate for
                     their systems. Alterable settings are:
    
                        I/O address
                        Interrupt
                        Connector type
                        Force 8-bit operation
                        Boot ROM address
                        Amount of RAM to map
                        RAM start address
    
                     To change a value, use the arrow keys on the
                     keyboard to highlight your selection and press
                     enter.
    
      Run            There are two forms of diagnostics available under
      diagnostics    this option. Run Diagnostics On Board can be run on
                     any machine containing an EtherExpress adapter. Run
                     Diagnostics On Network and Set Up As Diagnostics
                     Responder require at least two machines connected
                     with the appropriate cabling.
    
                     Run Diagnostics On Board allows you to test the
                     Ethernet adapter itself for potential defects.
    
                     Run Diagnostics On Network and Set Up As
                     Diagnostics Responder allow you to test whether the
                     media connecting the two machines that contain
                     EtherExpress adapters is functional. This is
                     particularly useful in configurations where the
                     cabling or connectors are suspect in networking
                     problems. Running these tests from a machine
                     experiencing problems will help locate these
                     problems.
    
                     To perform this test, do the following steps:
    
                     1. Select Run Diagnostics On Board to ensure that
                        the Ethernet adapter itself is functioning
                        correctly.
    
                     2. Install the EtherExpress adapter in two machines.
    
                     3. Connect the machines with the appropriate
                        cabling.
    
                     4. Start SOFTSET on both machines.
    
                     5. On one machine, choose Set Up As Diagnostics
                        Responder.
    
                     6. After this machine has been set up with this
                        option, choose Run Diagnostics On Network on the
                        second machine.
    
                       NOTE: If the SOFTSET diagnostics fail, repeat
                       these steps after troubleshooting general network
                       hardware issues.
    
      View current   This option allows you to view the current settings
      configuration  of the EtherExpress adapter.
    
      Save           This option allows a LAN administrator to save a
      configuration  configuration to a file for use with other
      to file        EtherExpress adapters.
    
      Load           Choosing this option allows you to load a
      configuration  configuration previously saved to disk. This can
      from file      also be accomplished from the MS-DOS command line
                     by using the following command
    
                        softset /load=<filename>
    
                     where filename is the name of the configuration
                     file you want to load.
    
      Exit SOFTSET   Choose this option to quit SOFTSET.
    

    TO OBTAIN THIS APPLICATION NOTE

    You can find WG0670.EXE (size: 80208 bytes) 
                           , a self-extracting file, on the following
    
    services:
    • Microsoft's World Wide Web Site on the Internet

            On the www.microsoft.com home page, click the Support icon.
            Click Knowledge Base, and select the product.
      
            Enter kbfile WG0670.EXE (size: 80208 bytes) 
                                   , and click GO!
            Open the article, and click the button to download the file.
      
      
    • Internet (anonymous FTP)

            ftp ftp.microsoft.com
            Change to the Softlib/Mslfiles folder.
            Get WG0670.EXE (size: 80208 bytes) 
      
    • Microsoft Download Service (MSDL)

            Dial (425) 936-6735 to connect to MSDL
            Download WG0670.EXE (size: 80208 bytes) 
      

    For additional information about downloading, please see the following article in the Microsoft Knowledge Base:

       ARTICLE-ID: Q119591
       TITLE     : How to Obtain Microsoft Support Files from Online
                   Services
    
    
  • You can have this Application Note mailed or faxed to you from the automated Microsoft FastTips Technical Library, which you can call 24 hours a day, 7 days a week at (800) 936-4200. NOTE: The FastTips Technical Library is available only to customers within the U.S. and Canada.
  • If you are unable to access the source(s) listed above, you can have this Application Note mailed or faxed to you by calling Microsoft Product Support Services Monday through Friday, 6:00 A.M. to 6:00 P.M. Pacific time at (425) 637-7098. If you are outside the United States, contact the Microsoft subsidiary for your area.


  • KBCategory: kbnetwork kbfile kbappnote
    KBSubcategory: wfw wfwg
    Additional reference words: appnote wg3ltlc 3.10
    Keywords : wfw wfwg kbappnote kbfile kbnetwork
    Version : 3.10
    Platform : WINDOWS


    THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

    Last reviewed: May 1, 1997
    © 1998 Microsoft Corporation. All rights reserved. Terms of Use.