WG0991: Updated NE2000.386 Allows WFWG to Start Correctly

The information in this article applies to:

• Microsoft Windows for Workgroups version 3.11

When you use the Windows for Workgroups version 3.11 NE2000.386 driver, your system may stop responding (hang) when you try to start Windows for Workgroups. The WG0991 disk included with this Application Note contains an updated NE2000.386 driver to correct this problem. Microsoft has an Application Note, "WG0991: Updated NE2000.386 Allows Windows for Workgroups to Start Correctly," to correct this problem. You can obtain this You can obtain this Application Note from the following sources:

• Microsoft's World Wide Web Site on the Internet
• The Internet (Microsoft anonymous ftp server)
• Microsoft Download Service (MSDL)
• Microsoft FastTips Technical Library
• Microsoft Product Support Services

THE TEXT OF WG0991

  Microsoft(R) Product Support Services Application Note (Text File)
       WG0991: UPDATED NE2000.386 ALLOWS WINDOWS FOR WORKGROUPS
                           TO START CORRECTLY

                                                   Revision Date: 2/94
                                                       1 Disk Included

| INFORMATION PROVIDED IN THIS DOCUMENT AND ANY SOFTWARE THAT MAY    |
| ACCOMPANY THIS DOCUMENT (collectively referred to as an Application|
| Note) IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER     |
| EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED     |
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| PURPOSE. The user assumes the entire risk as to the accuracy and   |
| the use of this Application Note. This Application Note may be     |
| copied and distributed subject to the following conditions:  1) All|
| text must be copied without modification and all pages must be     |
| included;  2) If software is included, all files on the disk(s)    |
| must be copied without modification (the MS-DOS(R)  utility        |
| diskcopy is appropriate for this purpose);  3) All components of   |
| this Application Note must be distributed together;  and  4) This  |
| Application Note may not be distributed for profit.                |
|                                                                    |
| Copyright (C) 1994 Microsoft Corporation.  All Rights Reserved.    |
| Microsoft and MS-DOS are registered trademarks and Windows is a    |
| trademark of Microsoft Corporation.                                |
|--------------------------------------------------------------------|

Introduction

When you use the Windows for Workgroups version 3.11 NE2000.386 driver with a Novell NE/2 network interface card (NIC), your system may stop responding (hang) when you try to start Windows for Workgroups.

The WG0991 disk included with this Application Note contains an updated NE2000.386 driver to correct this problem.

To install the updated NE2000.386 file

1. Quit Windows for Workgroups.

2. Make a backup copy of the currently installed NE2000.386 file by typing the following at the MS-DOS command prompt and then pressing ENTER

         ren <drive>:<path>\ne2000.386 ne2000.old
   

   where <drive>:<path> is the location of your Windows SYSTEM subdirectory.

   For example, if your Windows directory is called WINDOWS and is on drive C, type the following at the MS-DOS command prompt and then press ENTER:

         ren c:\windows\system\ne2000.386 ne2000.old
   

3. Insert the enclosed WG0991 disk in the appropriate floppy disk drive.

4. To copy the file to the Windows SYSTEM subdirectory, type the following at the MS-DOS command prompt and then press ENTER

         copy <drive>:\ne2000.386 <destination>
   

   where <drive> is the floppy disk drive containing the WG0991 disk and <destination> is the drive and directory of your Windows SYSTEM subdirectory.

   For example, if the WG0991 disk is in drive A and your Windows directory is called WINDOWS and is on drive C, type the following at the MS-DOS command prompt and then press ENTER:

         copy a:\ne2000.386 c:\windows\system
   

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows for Workgroups version 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

TO OBTAIN THIS APPLICATION NOTE

You can find WG0991.EXE (size: 30829 bytes) 
                       , a self-extracting file, on the following

• Microsoft's World Wide Web Site on the Internet

        On the www.microsoft.com home page, click the Support icon.
        Click Knowledge Base, and select the product.
        Enter kbfile WG0991.EXE (size: 30829 bytes) 
                               , and click GO!
        Open the article, and click the button to download the file.
  
  

• Internet (anonymous FTP)

        ftp ftp.microsoft.com
        Change to the Softlib/Mslfiles folder.
        Get WG0991.EXE (size: 30829 bytes) 
  

• Microsoft Download Service (MSDL)

        Dial (425) 936-6735 to connect to MSDL
        Download WG0991.EXE (size: 30829 bytes) 
  

   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online
               Services