DOCUMENT:Q111428 29-SEP-1999 [win3x] TITLE :What is a Clean Boot for WFWG 3.11 with NetWare? PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SUMMARY ======= A "clean boot" (that is, starting your computer after all unnecessary commands have been removed from your CONFIG.SYS and AUTOEXEC.BAT files) is used as a basic troubleshooting step to test possible conflicts between Windows for Workgroups 3.11 and various terminate-and-stay-resident (TSR) programs and/or device drivers. There are different types of clean boots; the correct one to use depends on whether or not Windows for Workgroups has been installed. NOTE: This article explains how to clean boot your system up to the point when you start Windows. To start Windows without loading any third-party programs, you must clear the StartUp group, clear the LOAD= and RUN= entries in the WIN.INI file, and ensure the SHELL= entry in the SYSTEM.INI file is loading PROGMAN.EXE. Also, make sure the SYSTEM.INI file does not include third-party virtual device drivers (VxDs) or other third-party Windows components. MORE INFORMATION ================ Before Clean Booting -------------------- Create a bootable floppy disk that contains the MS-DOS system files and any other files required to make your system operational, such as disk- compression utilities (for example, Stacker), disk-partitioning drivers (for example, Disk Manager), and other third-party device drivers. To Clean Boot Before Running Windows for Workgroups Setup --------------------------------------------------------- If you are not using any disk-compression software, disk-partitioning software, or other third-party drivers necessary to boot the computer, you can boot your computer from a floppy disk that contains only the MS-DOS system files (CONFIG.SYS and AUTOEXEC.BAT files are not required). If you are using disk-partitioning, disk-compression, or other third-party software required to boot the computer, the startup files on the disk created above should appear as follows: Using ODI Drivers [NetWare 3.x or 4.x Shell]: CONFIG.SYS AUTOEXEC.BAT ------------------------------------------------------ FILES=45 PROMPT $P$G BUFFERS=20 CD\ LSL IPXODI NETX CD\ Using IPX.COM (Monolithic) [NetWare 3.x Shell Only]: CONFIG.SYS AUTOEXEC.BAT ------------------------------------------------------- FILES=45 PROMPT $P$G BUFFERS=20 IPX NETX To Clean Boot After Running Windows for Workgroups Setup -------------------------------------------------------- After Windows for Workgroups 3.11 is installed with Novell NetWare as a second network, a clean boot should appear as follows: Using ODI Drivers [NetWare 3.x or 4.x Shell]: CONFIG.SYS AUTOEXEC.BAT ---------------------------------------------------------- FILES=45 NET START BUFFERS=20 PROMPT $P$G DEVICE=\HIMEM.SYS PATH=C:\WINDOWS;C:\DOS SET TEMP=C:\ CD\ LSL SHELL=C:\DOS\COMMAND.COM /E:1024 /P LASTDRIVE=P IPXODI or \ODIHLP.EXE LASTDRIVE=Z NETX STACKS=9,256 CD\ DEVICE=\IFSHLP.SYS Using IPX.COM (Monolithic) [NetWare 3.x Shell Only]: CONFIG.SYS AUTOEXEC.BAT ----------------------------------------------------------- FILES=45 NET START BUFFERS=20 PROMPT $P$G DEVICE=\HIMEM.SYS PATH=C:\WINDOWS;C:\DOS SET TEMP=C:\ IPX NETX SHELL=C:\DOS\COMMAND.COM /E:1024 /P LASTDRIVE=P STACKS=9,256 DEVICE=\IFSHLP.SYS Exceptions ---------- The following are examples of drivers that should NOT be removed; these drivers are used when you turn on the computer to make the hard disk drive accessible. Although these are not complete lists, they do include most of the commonly used drivers. Hard Disk Drivers: SQY55.SYS, SSTBIO.SYS, SSTDRIVE.SYS, AH1544.SYS, ILIM386.SYS, ASPI4DOS.SYS, SCSIHA.SYS, SCSIDSK.EXE, SKYDRVI.SYS, ATDOSXL.SYS, NONSTD.SYS Disk-Partitioning Drivers: DMDRVR.BIN, SSTOR.SYS, HARDRIVE.SYS, EDVR.SYS, FIXT_DRV.SYS, LDRIVE.SYS, ENHDISK.SYS Disk-Compression Utilities: STACKER.COM, SSWAP.COM, SSTOR.EXE, DEVSWAP.COM, DBLSPACE.SYS If the purpose of a device driver or program is unknown, do NOT remove it. Most device drivers and programs display a message describing the purpose when they are initialized. A clean boot does NOT include the following: - DOS=HIGH,UMB - EMM386.EXE - INSTALL=SHARE.EXE - INSTALL=FASTOPEN.EXE - Third-party memory managers - RAM disk devices - JOIN, GRAPHICS, PRINT, SUBST, APPEND - MODE for printer redirection - Multiple path statements - MS-DOS-level mouse drivers - Third-party disk caches - Various third-party TSRs - LOGIMENU, CLICK - Virus checkers - Drivers for scanners or fax machines - Drivers for CD-ROM drives or networks - Tape backup spoolers, redirectors, or buffers - Data acquisition units - Keyboard accelerators or buffers REFERENCES ========== You can find information about clean booting on pages 153-154 of the Microsoft Workgroup Add-On for Windows "User's Guide" version 3.11 manual and in chapter 13, pages 9-10 of the "Microsoft Windows for Workgroups Resource Kit Addendum for Operating System Version 3.11" manual. For information on clean booting Windows 3.1, query on the following words in the Microsoft Knowledge Base: clean and boot and win31 Additional query words: tshoot 1.0 1.00 3.00 3.10 3.11 LAN Manager LANman clean-boot novell PRINT.COM RAMDRIVE.SYS JOIN.EXE PRINT.EXE MODE.COM GRAPHICS.COM SUBST.EXE cleanboot Connectivity ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.