DOCUMENT:Q83733 17-OCT-1999 [win95x] TITLE :Windows 3.1 Cannot Upgrade Windows 2.x PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 - Microsoft Windows for Workgroups versions 3.1, 3.11 ------------------------------------------------------------------------------- SUMMARY ======= When the Microsoft Windows operating system version 3.1 attempts to upgrade a version of Windows version 2.x, the following error message appears: Setup is unable to upgrade Windows version 2.x. To set up Windows version 3.1, you will need to specify a different directory. Setup will leave your previous version of Windows on your system. Press ENTER to type a new path and continue Setup. The retail upgrade of Windows 3.1 indicates that upgrading from Windows 2.x is supported; however, it is only supported by installing Windows 3.1 in a separate directory. The retail upgrade of Windows 3.1 is a complete version of Windows 3.1 and therefore does not require that a previous version of Windows be installed on your system. MORE INFORMATION ================ The above error message may also display when using Windows 3.1 to upgrade a copy of Windows 3.0 that was previously used to upgrade Windows 2.x. Old 2.x files may also generate the error message below: Setup has detected an old version of Windows on your system, you cannot upgrade to Windows 3.1. Setup looks for the WIN200.BIN and WIN200.OVL files. If either of these files is found in the same directory as WIN.COM, the above message displays. To correct this problem, use one of the following methods: - Remove or rename these two files, and run Setup again. -or- - Install Windows 3.1 in a different directory. (Microsoft recommends this option.) Additional query words: 3.10 2.x 286 386 update ====================================================================== Keywords : Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.