DOCUMENT:Q84143  26-OCT-1999  [win95x]
TITLE   :Windows 3.1 PRINT SCREEN May Fail in Low-Memory Situations
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:WINDOWS:3.1,3.11
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

You may be unable to use the PRINT SCREEN key to capture a full screen image
from MS-DOS Prompt under Microsoft Windows version 3.1 in low-memory situations.
For example, if you have a system with 2 MB of memory, MS-DOS loaded high, and
several device drivers loaded, there may not be enough memory for Windows in 386
enhanced mode to capture a full-screen image of your MS-DOS-based applications.

WORKAROUND
==========

To work around this problem, either add more RAM to your computer or select and
copy the desired text when MS-DOS Prompt is run in a window.

To select text from MS-DOS Prompt running in a window:

1. Choose the Control Menu (press ALT+SPACEBAR).

2. Choose Edit.

3. Choose Mark.

4. Use the mouse or SHIFT+ARROW keys to select a specific area, or select all of
   the text in the window. Selecting all of the text is the equivalent of doing
   a Print Screen from a full screen MS-DOS Prompt session.

5. Press ENTER to copy the text to the Clipboard.

MORE INFORMATION
================


Additional query words: 3.11 3.10 low memory command

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

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