DOCUMENT:Q85320 09-NOV-1999 [win95x] TITLE :Windows 3.1: FAXit for Windows Version 2.15e Required PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== If you are using version 2.01 or 2.1 of Softnet FAXit for Windows with Microsoft Windows, you may receive the following error message when trying to print a fax: Out of Paper or Not Connected CAUSE ===== According to Softnet technical support, versions 2.01 and 2.1 of FAXit for Windows are both OEM versions that will not work properly with Windows 3.1. The current version of FAXit for Windows for standalone computers is 2.15e. The current version for LAN faxing is version 2.5. If you are using an OEM version of FAXit, you should contact your OEM to upgrade to version 2.15e. Softnet can be contacted at: Softnet: 404-984-8088 Softnet technical support: (404) 984-9958 RESOLUTION ========== To correct this problem, upgrade to FAXit version 2.15e. MORE INFORMATION ================ For more information on FAXit for Windows, query on the following words in the Microsoft Knowledge Base: Windows and FAXit The FAXit products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.10 3.1 3.11 ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.