DOCUMENT:Q65169 01-NOV-1999 [win95x] TITLE :Windows Can't Use the PS/2 Port Mouse on Austin PC PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a ------------------------------------------------------------------------------- SYMPTOMS ======== The Microsoft Serial Mouse with PS/2 adapter does not work correctly on the PS/2 port of some Austin Computers with Microsoft Windows version 3.0. When you use the PS/2 port, there is no control of the mouse in either standard or 386 enhanced mode of Windows. There is no problem with mouse control in real mode. WORKAROUND ========== To have the mouse function correctly, connect the mouse to a serial port. MORE INFORMATION ================ For more information, query on the following words: PS/2 and mouse and port and Western Digital For more information on Austin computers, call Micro City Computers. The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.00 3.0 3.0a 3.00a KBHW ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a Version : WINDOWS:3.0,3.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.