DOCUMENT:Q85748 24-OCT-1999 [win95x] TITLE :Windows Err Msg: I/O Address Cannot Be Found in SYSTEM.INI PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== You may receive the following error message when you start Control Panel: I/O address cannot be found in SYSTEM.INI CAUSE ===== This problem occurs when the SoundBlaster Mixer icon from Multimedia Extensions version 1.0 is present in Control Panel. MORE INFORMATION ================ This icon is an audio-mixing board for the Creative Labs SoundBlaster Pro sound cards. To determine if the icon is from version 1.0 of the Multimedia Extensions, do the following: 1. At a MS-DOS command prompt, type: cd\windows\system 2. Type: dir sbpmixer.cpl 3. If the directory shows the following, you have Multimedia Extensions version 1.0: SBPMIXER CPL 25504 10/17/91 RESOLUTION ========== To correct this problem: - Update the SoundBlaster drivers. -or- - Remove the SBPMIXER.CPL file from the WINDOWS\SYSTEM directory. The updated SoundBlaster Drivers are available from Creative Labs. Additional query words: 3.10 3.1 ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 Version : WINDOWS:3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.