DOCUMENT:Q68542 08-OCT-1999 [win95x] TITLE :Windows Err Msg: Insufficient Memory to Run App (with HELP) PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a ------------------------------------------------------------------------------- SYMPTOMS ======== The following error message is displayed when you select one of the options under Help from any Windows 3.0 application: Insufficient memory to run application; close one or more applications to increase available memory and try again CAUSE ===== The Microsoft Windows 3.0 Help engine file "WINHELP.EXE" may still be in the compressed format from the Windows disks. You can verify if the WINHELP.EXE file is compressed by looking at the file size. If the file size is 100335 bytes, then it is compressed. RESOLUTION ========== You need to use the EXPAND.EXE utility to decompress the WINHELP.EXE file.. EXPAND.EXE is located on the Windows 3.0 disk 2 for all three disk formats. For information on how to use the EXPAND.EXE utility, from the MS-DOS command prompt, type "expand" (without the quotation marks) and press ENTER. MORE INFORMATION ================ The file information for WINHELP.EXE is listed below: COMPRESSED DECOMPRESSED FORMAT LOCATION FILE SIZE FILE SIZE ------ -------- ---------- ------------ 5.25-inch 1.2M Disk 1 100335 193552 3.5-inch 720K Disk 1 (same) (same) 5.25-inch 360K Disk 3 (same) (same) Additional characteristics that may occur when this message appears include the following: - The caption bar of this error message is titled "WINHELP". - An MS-DOS icon labeled "WINHELP" is listed among the currently running applications, if any. Additional query words: 3.00 win30 3.00A ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a Version : WINDOWS:3.0,3.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.