DOCUMENT:Q85022 02-NOV-1999 [win95x] TITLE :Windows Err Msg: Protected Mode Violation... with DTK 486 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a ------------------------------------------------------------------------------- SUMMARY ======= When trying to start Windows version 3.0 in standard mode on a DTK 486 computer, the following error may occur: Protected-mode violation; try running in real mode. To resolve this problem, you should disable the Memory Relocate option in the computer's CMOS settings. MORE INFORMATION ================ For Windows 3.0 to operate correctly in standard mode, the Memory Relocate option should be disabled in the CMOS, according to DTK technical support. If the Memory Relocate option is set at 256K, the machine is set to protected mode, which produces the above Windows error message. To enter the CMOS and disable the Memory Relocate option: 1. Press ESC after the machine starts. This displays the CMOS Setup options. 2. Select Symphony Chip Set setup. 3. Choose the Memory Relocate option and use the arrow keys to toggle between 256K and 0K (zero K). 4. Choose 0K (zero K). Additional query words: 3.00 3.00a ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a Version : WINDOWS:3.0,3.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.