DOCUMENT:Q106043 05-NOV-1999 [win3x] TITLE :Windows for Workgroups 3.11 Hangs with 09-07-93 EXP16ODI.COM PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== If Windows for Workgroups version 3.11 is configured to run using ODI drivers with the Intel Ether Express 16 network adapter, Windows for Workgroups may stop responding (hang) at the logo screen. CAUSE ===== This problem can be caused by using the EXP16ODI.COM driver dated 09-07-93. RESOLUTION ========== To correct this problem, update the EXP16ODI.COM driver to a version more recent than 09-07-93. EXP16ODI.COM can be downloaded from the Intel bulletin board service (BBS) at (503) 645-6275 or from the Intel support forum on CompuServe [type "go intelforum" (without the quotation marks)]. For more information, contact Intel Technical Support at (800) 628-8686. Additional query words: 3.11 EE16 ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.