DOCUMENT:Q106438 03-OCT-1999 [win3x] TITLE :Windows for Workgroups 3.11: How to Disable Printer Alerts PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== After you print to a shared Microsoft Windows for Workgroups printer, your computer stops responding, or hangs. The print job finishes successfully. CAUSE ===== When you share a printer on a Windows for Workgroups version 3.11 computer, the default configuration for the printer is to send printer alerts through the Print Manager. These alerts can sometimes cause a computer to hang. WORKAROUND ========== To work around this problem, disable printer alerts by adding the following entry to the [Network] section of the SYSTEM.INI file on the print server: SendPrintMessages=no NOTE: Disabling WinPopup does not disable printer alerts since these messages are sent through Print Manager. The only way to disable printer alerts is to add the line described above. STATUS ====== Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 3.11 freeze pop up notification ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.