DOCUMENT:Q107372 15-OCT-1999 [win3x] TITLE :Windows for Workgroups: 32-Bit File Access Is Slow with MSIPX PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== If you are running Windows for Workgroups 3.11 with MSIPX, you may experience a five-second delay when you start applications from the Windows graphical user interface (GUI). This delay occurs only if you have 32-bit file access enabled on a hard disk drive controlled by the real mode mapper (RMM.D32). In this situation, Windows may also load more slowly. This delay does not occur when you start MS-DOS applications from an MS-DOS virtual machine (VM). Real mode mapper controlled drives include drives that are incompatible with 32-bit disk access and drives that have been compressed with a disk- compression program, such as MS-DOS 6.2 DoubleSpace or STAC Electronics' Stacker. (MS-DOS 6.0 DoubleSpace is incompatible with 32-bit file access). WORKAROUND ========== To work around this problem, do one of the following: - Upgrade MSIPX to Novell ODI drivers. This is recommended for Windows for Workgroups 3.11/Novell NetWare users. ODI should provide faster access to NetWare servers and improve Windows for Workgroups performance. -or- - Disable 32-bit file access. For more information, please query on the following words in the Microsoft Knowledge Base: 32-bit file access and ne2000 and odi Additional query words: dblspace 3.11 hangs locks hesitates double- click start launch 3rdparty ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.