DOCUMENT:Q69976 31-OCT-1999 [win95x] TITLE :Windows Hangs with Fast Tech Hard Drive Controller #1050 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a ------------------------------------------------------------------------------- SYMPTOMS ======== You have a Fast Technologies #1050 hard drive controller card, and your system stops responding (hangs) at the Windows logo screen or exits to MS-DOS when you run Microsoft Windows 3.0 in the enhanced mode. Windows functions correctly in standard or real mode. CAUSE ===== This hard drive controller card uses a utility called BKWRTOFF.COM. The BKWRTOFF.COM program turns off the deferred background and writes to the hard drive. The hard drive controller card can hold reads and writes in static RAM. Windows can go too fast for this utility and cause problems for the controller. RESOLUTION ========== According to Fast Technologies Product Support, to run Windows 3.0 in enhanced mode with the Fast Technologies #1050 hard drive controller card, you must have the following lines must be in the [386Enh] section of your SYSTEM.INI file: - VIRTUALHDIRQ=OFF - EMMEXCLUDE= xxxxx-xxxxx (where xxxxx is the adapter segment address that the controller occupies). You must also run the BKWRTOFF.COM program before starting Windows. MORE INFORMATION ================ If you are still having a problem and are running with a super VGA card, you might want to try resetting the hard drive controller card to the 8-bit mode. The command for this is: TNT setup/x For more information about the Fast Technologies #1050 hard drive controller card, contact Fast Technologies. The product included here is manufactured by vendors independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 3.00 3.0 3.0a 3.00a 3rdparty win30 KBHW ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a Version : WINDOWS:3.0,3.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.