DOCUMENT:Q125392 10-OCT-1999 [win95x] TITLE :Windows Stops Responding When Moving or Resizing a Window PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 - Microsoft Windows for Workgroups versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are using the mouse to move or resize an application's window, Windows may stop responding (hang). CAUSE ===== This problem can occur if a second Windows-based application opens a new dialog box while you are holding down the left (primary) mouse button and moving or resizing an application's window. When the second application's dialog box opens it places an incorrect instruction into the message queue. This blocks the first application from receiving a message from the mouse that is required to close the move or resize action. The computer hangs as the first application waits for input that it cannot receive. RESOLUTION ========== You must restart your computer to resume normal functioning. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Windows and Windows for Workgroups versions 3.1 and 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ Most Microsoft Windows-based programs (such as Microsoft Schedule+ and WinPopup) do not have this problem because they do not display dialog boxes until after the first application has completed its move or resize action. Additional query words: 3.11 3.10 ====================================================================== Keywords : Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.