DOCUMENT:Q88186 30-OCT-1999 [win95x] TITLE :Windows Video Seven Drivers Don't Support HT-216, 217 Chip Sets PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== The Windows version 3.1 Video Seven video drivers do not support the Video Seven VGA cards using Headland Technology/Video Seven HT-216 or HT-217 chip sets. During Express Setup, these chip sets are identified as Video Seven. Setup hangs the computer when you switch from MS-DOS-character-mode to Windows- mode Setup. WORKAROUND ========== To work around this problem, run Custom Setup and change the video selection from Video Seven to standard VGA. MORE INFORMATION ================ The HT-216 and HT-217 video chip sets are part of new Video Seven VGA cards. If you need to use extended VGA support, then contact Video Seven for updated video drivers. Northgate Computers will be shipping computers using these new video chip sets, and Video Seven will also be shipping video cards using these chip sets. Additional query words: 3.10 3.11 technologies 7 videoseven video-7 video chipsets 3rdparty ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.