DOCUMENT:Q101410 15-MAY-2001 [win3x] TITLE :Windows/MS-DOS for PS/2 Not Supported on IBM ValuePoint PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 3.1 - Microsoft MS-DOS operating system version 5.0 ------------------------------------------------------------------------------- SUMMARY ======= The Microsoft Windows and MS-DOS 5 Upgrade for IBM PS/2 computers cannot be installed on an IBM ValuePoint machine. However, the Microsoft Windows and MS-DOS Upgrade for machines other than PS/2s does work on the ValuePoint machine. MORE INFORMATION ================ Microsoft Windows & MS-DOS 5 for IBM PS/2 Setup fails on the ValuePoint machine because a specific string is missing in the ROM. When this string is not found, the following error message appears: This version of Windows and MS-DOS setup will only work on a computer manufactured by IBM. Obtain the correct Windows and MS-DOS setup from your computer manufacturer or dealer. Remove the disk from your floppy disk drive and restart or turn off your computer. To work around this problem, use the non-PS/2 version. Additional query words: 5.00 3.10 3.1 1.00 ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbMSDOSSearch kbMSDOS500 Version : : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.