DOCUMENT:Q87823 17-OCT-1999 [win95x] TITLE :Wired for Sound Pro May Cause System Hangs on Exit PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== Wired for Sound Pro may cause your computer to stop responding (hang) when you exit Windows 3.1. CAUSE ===== If the computer hangs when you exit Windows or you hear a conflict between two sounds when a system event occurs, check to see if these problems occur when Wired for Sound Pro is not loaded. Wired for Sound Pro may be conflicting with Windows Event sounds assigned in the Control Panel Sounds option. RESOLUTION ========== To resolve the problem, either disable the Windows Event sounds or disable Wired for Sound Pro. To disable the Windows Event sounds, proceed as follows: 1. From Control Panel choose the Sound icon. 2. Select the first system event from the Events list box and then choose from the Files menu. Repeat this step for each of the events listed in the Event list box. 3. Choose the OK button. 4. Exit and restart Windows so your changes can take effect. For further information about Wired for Sound Pro, contact Aristosoft. Wired for Sound Pro is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 3.10 3.11 hang lock-up hung stop lock up freeze crash 3rdparty ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.