DOCUMENT:Q89217 12-DEC-1999 [win95x] TITLE :Working Copy Demonstration of Ami Pro 2.0 May Cause GP Faults PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SUMMARY ======= Ami Pro has confirmed that after installing the "Working model" of Ami Pro 2.0 under Windows 3.1, general protection (GP) faults may occur when you restart Windows. MORE INFORMATION ================ This problem occurs because the following four files are copied by the Ami Pro installation program into the Windows SYSTEM subdirectory: - SHELL.DLL - OLECLI.DLL - OLESVR.DLL - COMMDLG.DLL To correct the problem, expand the four files from the Windows 3.1 disks into the Windows SYSTEM subdirectory. Disk locations are as follows: Disk Size Filename 1.44MB 1.2MB 720K --------------------------------- SHELL.DL_ 4 5 8 OLECLI.DL_ 5 4 A OLESVR.DL_ 4 5 8 COMMDLG.DL_ 4 4 A For more information, contact Ami technical support. Ami Pro 2.0 is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding the product's performance or reliability. Additional query words: gpf 3.10 3.11 3rdparty demonstration demo ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.