DOCUMENT:Q84947 06-NOV-1999 [win95x] TITLE :Xerox Panorama-IME Two-Page Display and Windows 3.1 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== Microsoft Windows Setup may stop responding (hang) when upgrading from Windows 3.0 if the Xerox Panorama driver is installed. CAUSE ===== IME Computers has confirmed that their Xerox Panorama-IME two page display drivers for Microsoft Windows version 3.0 are incompatible with Windows version 3.1. WORKAROUND ========== According to IME, the Xerox Panorama video card is CGA and Hercules monochrome compatible. If you are upgrading from Windows 3.0 to 3.1, choose either the CGA or Hercules driver for proper installation and operation of Microsoft Windows 3.1. NOTE: The CGA video driver is not included with Windows 3.1. Use the Hercules driver that that is included or obtain the CGA driver from the Windows Driver Library. The IME product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 3.10 3.11 3rdparty ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.