DOCUMENT:Q70767 09-NOV-1999 [win95x] TITLE :Zeos Machines Hang on Windows 3.0 Disk 2 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a ------------------------------------------------------------------------------- SUMMARY ======= According to Zeos technical support, when you install Microsoft Windows 3.0 on most Zeos machines, you must configure the mouse for COM1 or Microsoft Windows Setup will hang when reading Windows Disk 2. WORKAROUND ========== During Windows Setup, install for "No Mouse or other pointing device" and change it later, or install the mouse on COM1 before installing Windows 3.0. MORE INFORMATION ================ Also according to Zeos technical support, most Zeos machines have the ability to enable shadow RAM, but they are normally shipped with shadow RAM disabled. To determine the status of shadow RAM, run the CMOS Setup Utility by pressing CTRL+ALT+ESC immediately after bootup. The shadow RAM status will either be on the first screen (if it's AMI or Phoenix BIOS) or second screen (if it's Award BIOS [only on some newer SX models]). The products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.0 3.00 3.00a KBHW ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a Version : WINDOWS:3.0,3.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.