DOCUMENT:Q135966 18-DEC-2000 [win95x] TITLE :"A DLL Initialization Routine Failed" Setting Up MS Plus! PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Plus! for Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are running Microsoft Plus! for Windows 95 Setup, you may receive the following error message after you choose the installation folder: Custom Action Error A Dynamic Link Library (DLL) initialization routine failed. CAUSE ===== Setup could not load either the Dskapi16.dll or Dskapi32.dll file. This can occur if the files are mismatched, or if one of them is zero bytes in size. RESOLUTION ========== Method 1 -------- Delete or rename both of these files in the Windows\System folder and then run Microsoft Plus! Setup again. If you cannot rename or delete the files, restart Windows 95 and then try again. Method 2 -------- Delete or rename both of these files in the Windows\System folder and then extract a new copy of the Dskapi16.dll and Dskapi32.dll files. To do so, type the following command at a command prompt " extract /a :\plus_1.cab dskapi*.dll /l :\\system " (without the quotation marks) where is the drive containing the Microsoft Plus! CD-ROM or floppy disk, is the drive containing Windows 95, and is the Windows folder. For additional information about using the Extract tool, type "extract" (without quotation marks) at a command prompt, or see the following article in the Microsoft Knowledge Base: Q129605 How to Extract Original Compressed Windows Files ====================================================================== Keywords : win95 Technology : kbWin95search kbGamesSearch kbPlusSearch kbZNotKeyword3 kbPlus95 Version : 95 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.