DOCUMENT:Q160846  21-DEC-2001  [win95x]
TITLE   :"Illegal Operation" Error Message Changing Desktop Themes
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:WINDOWS:95
OPER/SYS:
KEYWORDS:kberrmsg win95 kbgraphxlinkcritical

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The information in this article applies to:

 - Microsoft Plus! for Windows 95 
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SYMPTOMS
========

When you change to a desktop theme that uses a .jpg file for the wall- paper,
you may receive the following error message:

   This program has performed an illegal operation and will be shut down. If the
   problem persists, contact the program vendor.

CAUSE
=====

A graphic filter for .jpg files has been updated by another program.


RESOLUTION
==========

Microsoft has released a new version of the Themes.exe file (version 4.40.311).
Replace the Themes.exe file in the C:\Program Files\Plus! folder with this new
version.

The following file is available for download from the Microsoft Download Center:

   Download Themes.exe now

For additional information about how to download Microsoft Support files, click
the article number below to view the article in the Microsoft Knowledge Base:

   Q119591 How to Obtain Microsoft Support Files from Online Services

Microsoft used the most current virus detection software available on the date of
posting to scan this file for viruses. Once posted, the file is housed on secure
servers that prevent any unauthorized changes to the file.

NOTE: The new version of the Themes.exe file is also included on the Microsoft
Office 97 CD-ROM in the following location

   <drive>:\Valupack\Patch

where <drive> is the drive letter of your CD-ROM drive.

NOTE: Microsoft Plus! for Kids installs version 3.0 of the JPEG filter and the
updated Themes.exe file. If you reinstall Microsoft Plus!, you can overwrite the
updated Themes.exe file and the issue can occur.

NOTE: The new version of the Themes.exe file is also included on the Microsoft
FrontPage 98 CD-ROM in the following location

   <drive>:\Patch\Themes

where <drive> is the drive letter of your CD-ROM drive.

MORE INFORMATION
================

The updated Themes.exe file supports the new compression used for .jpg files.

Programs known to update graphics filters include Microsoft Office 97, Microsoft
Picture It! version 1.0, Microsoft FrontPage 97, Microsoft Internet Explorer
version 4.0, and Microsoft Internet Explorer version 4.01.


For additional information about this problem, please see the following article
in the Microsoft Knowledge Base:

   Q156312 OFF97: Page Fault After Using Desktop Themes Control Panel


Additional query words: w95use

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Keywords          : kberrmsg win95 kbgraphxlinkcritical 
Technology        : kbGamesSearch kbPlusSearch kbPlus95
Version           : WINDOWS:95

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