DOCUMENT:Q146001 18-DEC-2000 [win95x] TITLE :AMD (NexGen) Nx586 Processor Identified as 80386 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Plus! for Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== Windows 95 and other programs may identify the AMD (formerly NexGen) Nx586 processor as an 80386 processor. You may experience the following symptoms with this processor: - You may receive the following error message when you run Microsoft Plus! Setup: MS Plus! requires a 486 processor or greater - The 3D Pinball game included with Microsoft Plus! may not run. - The Microsoft Hover! game included on the CD-ROM version of Windows 95 may not run. - Microsoft Fury3 for Windows version 1.0 may not run. - You may not be able to install Microsoft Encarta World Atlas for Windows, 1996 edition. For additional information about this problem, please see the following article in the Microsoft Knowledge Base: Q142217 Encarta World Atlas 1996: Setup Fails with NexGen CPU CAUSE ===== Programs developed before the NexGen Nx586 processor may mistakenly identify the processor as an 80386 processor. RESOLUTION ========== To resolve this issue, contact Advanced Micro Devices (AMD) to inquire about a fix for this issue. ====================================================================== Keywords : win95 Technology : kbWin95search kbGamesSearch kbPlusSearch kbZNotKeyword3 kbPlus95 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.