DOCUMENT:Q127872 17-DEC-2000 [win95x] TITLE :APM Does Not Function with NDIS 2 Adapter Driver PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install Windows 95 on a computer that supports Advanced Power Management (APM), the APM features in Windows 95 do not work. CAUSE ===== This behavior occurs if you are using a real-mode (NDIS 2) network adapter driver in Windows 95. RESOLUTION ========== If one is available, use a protected-mode (NDIS 3.1) driver for the network card. To determine whether a protected-mode driver is available for the network card, follow these steps: 1. Use the right mouse button to click the Network Neighborhood icon and then click Properties on the menu that appears. 2. In the "The following network components are installed" box, click the network card installed in your computer. 3. Click the Properties button. If there is an "Enhanced mode (32-bit and 16-bit) NDIS driver" option on the Driver Type tab, there is an NDIS 3.1 driver for the network card. If this option does not exist on the Driver Type tab, contact the manufacturer of the card to determine whether updated drivers exist. MORE INFORMATION ================ Windows 95 rejects all APM requests if an NDIS 2 network card driver is installed. Windows 95 does this because the network mapping file (NDIS.VXD) cannot know in what state the real-mode driver would resume upon resumption of power. Additional query words: shutdown suspend ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.