DOCUMENT:Q164103 25-MAR-2002 [win95x] TITLE :Auto Insert Notification Polling May Prevent Automatic Suspend PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER::1,2,2.1 OPER/SYS: KEYWORDS:kbhw osr2 win95 kbHardwarekbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Windows 95 OEM Service Release, versions 1, 2, 2.1 ------------------------------------------------------------------------------- SYMPTOMS ======== Some computers are equipped with power management features that place the computer in a suspended power state after a certain period of inactivity. If the Auto Insert Notification option is enabled for IDE CD-ROM drives on such a computer, and the computer uses the Intel PIIX 3 IDE controller chip set, the computer may not be suspended automatically. CAUSE ===== The drive polling that Windows performs to determine drive status is detected by the power management components as drive activity. The drive controller reports that the drive is still in use, preventing the computer from being suspended. RESOLUTION ========== STATUS ====== This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows. MORE INFORMATION ================ Note that this issue affects computers that use the Intel PIIX 3 IDE controller chip set, and does not depend upon whether the drive itself supports a particular Media Status Notification specification. Additional query words: pix pixx piix3 ====================================================================== Keywords : kbhw osr2 win95 kbHardware kbfixlist Technology : kbWin95search kbOPKSearch kbZNotKeyword3 kbWin95OPKOSR2 kbWin95OPKOSR1 kbWin95OPKOSR210 Version : :1,2,2.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.