DOCUMENT:Q131960 17-DEC-2000 [win95x] TITLE :Aztech Sound Galaxy Basic 16 Sound Card Detected Incorrectly PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:Win2000:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Windows 95, the Aztech Sound Galaxy Basic 16 sound card in your computer may be incorrectly detected as one or more of the following sound cards: - MS Windows Sound System Compatible - Creative Labs Sound Blaster Pro - Media Vision Pro Audio Spectrum 16/Studio with SCSI The sound card works correctly in Windows 95, except that a microphone connected to the sound card may not function if you manually add in the Sound Galaxy Sound Card from Control Panel Add New Hardware. RESOLUTION ========== For full functionality in Windows 95, use the Windows 3.1 drivers included with the sound card. If the sound card was incorrectly detected, use the following steps to remove the incorrect drivers: 1. Use the right mouse button to click My Computer, then click Properties on the menu that appears. 2. Click the Device Manager tab. 3. Double-click the Sound, Video, And Game Controllers branch. 4. Click the incorrectly detected sound card, then click Remove. 5. If more than one incorrect sound card was detected, repeat step 4 for the additional sound cards. STATUS ====== Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: w95hw ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : Win2000:95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.