DOCUMENT:Q134802 17-DEC-2000 [win95x] TITLE :Beyond Planet Earth Generates General Protection Fault PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to run Beyond Planet Earth in Windows 95, you may receive the following error message: SBP Caused a General Protection Fault in SBPUSA.EXE CAUSE ===== This problem can occur if Windows 95 is using the High Color (16 bit) or True Color (24 bit) color palette. Beyond Planet Earth cannot run if Windows 95 is using either of these color palettes. RESOLUTION ========== To work around this problem, configure Windows 95 to use the 256 Color or 16 Color palette. To do so, follow these steps: 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Display icon. 3. Click the Settings tab. 4. In the Color Palette box, click 16 Color or 256 Color. 5. Click OK. MORE INFORMATION ================ The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: gpf ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.