DOCUMENT:Q130395 15-FEB-2002 [win95x] TITLE :Cannot Access Shared Fax with WFW 3.11 or Windows 95 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:: OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to access a Windows 95 shared fax from a Windows for Workgroups computer, or when you try to access a shared Windows for Workgroups fax from a Windows 95 computer, you may receive one of the following error messages: - The specified network server does not exist. Please check name entered or the server itself. - The specified network server is not running. Please contact the Administrator of the server. CAUSE ===== The Windows for Workgroups fax is not compatible with the Windows 95 fax. Windows 95 fax servers cannot communicate with Windows for Workgroups At Work Fax clients because the interface protocols have changed. RESOLUTION ========== To resolve this issue, either connect to a fax server running the same version of Windows, or upgrade all fax servers and clients to Windows 95. Additional query words: modem pcfax msfax ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.