DOCUMENT:Q162930 31-JAN-2001 [win95x] TITLE :Cannot Create New Connection with Internet Mail Service PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER::2,2.1 OPER/SYS: KEYWORDS:osr2 win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 OEM Service Release, versions 2, 2.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you set up the Internet Mail service in Windows Messaging, you are prompted to select the connection for accessing Internet mail. When a connection is not listed in the box and you click New, nothing may seem to happen. Clicking Next displays a dialog box prompting you to select an existing connection or click New to create a connection. CAUSE ===== Dial-Up Networking is not installed on the computer. RESOLUTION ========== Cancel the Inbox Setup Wizard, install Dial-Up Networking, and then set up the Internet Mail service. MORE INFORMATION ================ For information about setting up Dial-Up Networking and connecting to the Internet, please see the following article in the Microsoft Knowledge Base: Q138789 How to Connect to the Internet in Windows 95 Additional query words: 95 ====================================================================== Keywords : osr2 win95 Technology : kbWin95search kbOPKSearch kbWin95OPKOSR2 kbWin95OPKOSR210 Version : :2,2.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.