DOCUMENT:Q134580 17-DEC-2000 [win95x] TITLE :Cannot Install Fastback 6.0 with Install Program Wizard PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to install Fastback version 6.0 with the Install Program Wizard, you receive the following error message: To install Fastback Plus, please type A:INSTALL if you have inserted the installation disk in drive A:, or B:INSTALL if you have inserted the installation disk in drive B: When you do so, the Fastback Setup program cannot find its setup files and cannot continue. CAUSE ===== When the Fastback Setup program runs from the Install Program Wizard, it receives an invalid drive letter option from the wizard. RESOLUTION ========== Run the Setup program in MS-DOS mode. To do so, follow these steps: 1. Click the Start button, click Shut Down, click the "Restart the computer in MS-DOS mode" option button, and then click Yes. 2. Run the Setup program from the MS-DOS prompt. MORE INFORMATION ================ Fastback is manufactured by Symantec, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 Version : WINDOWS:95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.