DOCUMENT:Q129660 17-DEC-2000 [win95x] TITLE :Cannot Open Multiple Instances of Fax Cover Page Editor PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you click New or Open on the Microsoft Fax properties Message tab, nothing happens. CAUSE ===== This behavior may occur because the Fax Cover Page Editor is already open. When you click New or Open, you open the Fax Cover Page Editor. If you click New or Open again before you close the Fax Cover Page Editor, nothing happens. The Fax Cover Page Editor is designed to run only one instance of itself at a time. RESOLUTION ========== To work around this behavior, use one of the following methods: - Close the Fax Cover Page Editor before you click New or Open again. - To start another instance of the Fax Cover Page Editor, start the next instance from the Start menu. To do so, click the Start button, point to Programs, point to Accessories, point to Fax, and then click Cover Page Editor. MORE INFORMATION ================ To view or change Microsoft Fax properties, follow these steps: 1. Double-click the Microsoft Fax Status icon on the taskbar. NOTE: If this icon is not present, first double-click the Inbox icon on the desktop, then click the Fax profile if prompted. 2. On the Tools menu, point to Microsoft Fax Tools, then click Options. 3. Click the Message tab. The Default Cover Page section lets you select, create, or preview a cover page. ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.