DOCUMENT:Q132769 17-DEC-2000 [win95x] TITLE :Cannot Play Wave Files on HP Vectra with Sound Blaster PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== You may not be able to play 8-bit wave (.wav) files on a Hewlett-Packard (HP) Vectra computer with a Sound Blaster sound card installed. When this problem occurs, you can play 16-bit wave files and MIDI file correctly. CAUSE ===== This problem can be caused by a resource conflict between the sound card and the ECP port. On the HP Vectra computer, the ECP port is configured in the computer's CMOS settings. If the ECP port is configured in the computer's CMOS settings to use DMA channel 1, and the Sound Blaster sound card is also configured to use DMA channel 1, a resource conflict exists. However, Windows 95 cannot detect that the ECP port is using DMA channel 1, and does not report that a conflict exists. RESOLUTION ========== To resolve the conflict, change the DMA channel for the sound card. To do so, follow these steps: 1. Click the Start button, point to Settings, then click Control Panel. 2. Double-click the System icon. 3. On the Device Manager tab, double-click Sound, Video, And Game Controllers. 4. Double-click the Sound Blaster sound card. 5. On the Resources tab, click the Use Automatic Settings check box to clear it. 6. Click Direct Memory Access in the Resource Type column, then click Change Setting. 7. Click OK until you are prompted to restart your computer, then click Yes. MORE INFORMATION ================ This problem occurs only on computers (such as the HP Vectra) that have an ECP port that is configured in the computer's CMOS settings. Additional query words: soundblaster hpvectra ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.