DOCUMENT:Q133190 17-DEC-2000 [win95x] TITLE :Cannot Upgrade to MS Client for NetWare When Running User.com PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you upgrade to Windows 95, the Novell NetWare workstation shell is not upgraded to the Microsoft Client for NetWare Networks on a computer running LANDesk Manager. CAUSE ===== Windows 95 does not upgrade the NetWare shell if Setup detects that LANDesk Manager's User.com tool is running. RESOLUTION ========== Either use the real-mode NetWare client to run User.com, or remove User.com from the Autoexec.bat file, restart the computer, and install the Microsoft Client for NetWare Networks. STATUS ====== This situation is most likely caused by design changes in Windows 95. Microsoft has confirmed that it is not caused by a problem in Windows 95. MORE INFORMATION ================ LANDesk Manager's User.com requires the network to be started before it can be loaded into memory. The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. REFERENCES ========== Microsoft Windows 95 "Resource Kit," pages 296-305 Additional query words: nwredir netx vlm odi ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.