DOCUMENT:Q136554 17-DEC-2000 [win95x] TITLE :Cannot Use APM with NEC Image P90 and Matrox MGA PCI Adapter PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are using a NEC Image P90 computer with a Matrox MGA PCI display adapter, your computer may stop responding (hang) when you click the Suspend command on the Start menu. RESOLUTION ========== There is currently no workaround that allows you to use Advanced Power Management (APM) features reliably on a NEC Image P90 computer with a Matrox MGA PCI display adapter installed. TO disable APM on your computer, follow these steps: 1. In Control Panel, double-click the System icon. 2. On the Device Manager tab, double-click the System Devices branch to expand it. 3. Double-click Advanced Power Management Support. 4. On the Settings tab, click the Enable Power Management Support check box to clear it. 5. Click OK until you return to Control Panel. For additional information about this problem, contact the hardware manufacturer. ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.