DOCUMENT:Q134555 17-DEC-2000 [win95x] TITLE :Canon NoteJet II 486C Cannot Suspend PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== On a Canon NoteJet II 486C computer, when you click the Suspend command on the Start menu, the computer does not suspend. When you use the computer's suspend button to suspend the computer, the computer suspends, but the computer will not resume. CAUSE ===== The Advanced Power Management (APM) BIOS on the Canon NoteJet II 486C does not support the Suspend option in Windows 95. RESOLUTION ========== Do not suspend the Canon NoteJet II 486C when you are running Windows 95. If you want to remove the Suspend command from the Start menu, follow these steps: 1. Click the Start button, point to Settings, and then click Control Panel on the menu that appears. 2. In Control Panel, double-click the Power icon. 3. In the Power Properties dialog box, click the Never Show Suspend Command In Start Menu option. MORE INFORMATION ================ The Canon NoteJet II 486C computer is manufactured by Canon USA, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.