DOCUMENT:Q119282 17-DEC-2000 [win95x] TITLE :COM Ports Remain in Device Manager After Modem Is Removed PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== After you remove an internal modem that is assigned to a communications port not on your computer, the port still appears in the Device Manager. WORKAROUND ========== To manually remove this port from the Device Manager, do the following: 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the System icon. 3. Click the Device Manager tab, then double-click Ports. 4. Click the communications port (COMx) you want to remove. MORE INFORMATION ================ After installing an internal modem and assigning it to a COM port that does not physically exist on your computer, the port appears in the Device Manager. After removing this adapter, the port is not deleted from the Device Manager. Additional query words: COM3 COM4 ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.