DOCUMENT:Q136794 17-DEC-2000 [win95x] TITLE :Computer Hangs After Changing to Novell NetWare Client PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you upgrade to Windows 95 on a computer that is running the Novell NetWare VLM client, Setup automatically replaces the Novell NetWare client with the Microsoft Client for NetWare Networks if you choose to perform a Typical Setup. If you then replace the Microsoft Client for NetWare Networks with the Novell NetWare client, your computer may stop responding (hang) when you restart the computer. CAUSE ===== The line that loads Smcpwr.com has not been removed from the Startnet.bat file. This line is not removed when you install the Microsoft Client for NetWare Networks during Setup, and then later install the Novell NetWare client. If you choose to perform a Custom Setup and indicate that you want to use the Novell NetWare client instead of the Microsoft Client for NetWare Networks, the line is removed and this problem does not occur. RESOLUTION ========== Remove the line that loads Smcpwr.com from the Startnet.bat file. MORE INFORMATION ================ When you perform a Custom Setup and choose the Novell NetWare client, the line that loads Smcpwr.com remains in the Startnet.bat file until Windows 95 starts for the first time. At that time, the line that loads Smcpwr.com is removed from the Startnet.bat file, and a line loading Dc21x4.com is added. The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.